How many phone calls do you get that are just like this:
-Hi, New York Blood Center- can I help you?
Yes. I am calling to find out what happened to the scheduled drive over at the 13th precinct today. I was on your website two weeks ago and there was an event scheduled for today- April 11. When I walked over there I couldn't find anything. Now it's not even listed on the website.
-Okay, let me see. No, there's nothing scheduled on the website for the 13th precinct. Did you mean the 25th precinct?
No, I meant the 13th precinct. I was on your website two weeks ago, and saw there was an event in my area- so I wrote it in my calendar. Was it cancelled or rescheduled?
-I don't see anything on the website about the 13th precinct.
I agree it's not currently listed online. Please don't read me the website; I called to find out when it was rescheduled to, or if it was cancelled altogether.
-There's nothing on the website about the 13th precinct.
Why am I calling you if you're just going to read the internet to me? Okay thanks bye.
I don't always feel incredibly smart, but I wish I were happier about being just not that dumb.
No comments:
Post a Comment